Custom Remedy Development
Proper planning prior to the construction phase of a project ensures high-quality results. During the planning phase, we:  Establish detailed construction schedule highlighting all activities including: architecture design purchasing development testing deployment to production and ongoing support. Implement management control of all project activities.
Business Process Improvements
There are many places in your business where a little bit of extra effort is required to just get the job done.  Places where it could be easier, if you had a more streamlined process.  If this was the '80s we'd be saying Kaizan, the '90s Fung Shui, now in the 21st Century, it's again a POOGI... a Process of Ongoing Improvement. Your people already know how to do their job better.  Many of them are doing things differently than you planned or expected, but getting the job done better and faster.  How do you capture that entreprenurial spirit and encourage its growth throughout your company?  How do you ensure the new methods do not cause increased variability? We can bring process mechanics in and provide a tuneup of your methods for getting the job done.  Imagine doing more with less.  We are all required to do that, but how do you improve your processes systematically?  Where is the highest impact/greatest value location for you to spend your process improvement investment? We have the tools to unravel these questions and provide answers.
v7 BMC Application Implementations
BMC Remedy Action Request System BMC ITSM Service Desk Problem Asset Change BMC Service Request Management BMC Remedy Knowledge Management ... and others ...